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Terms & Conditions

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1. Terms & Conditions – DoXBiz.com

Last Updated: 27 November 2025

Welcome to DoXBiz.com (“we”, “our”, “platform”). These Terms & Conditions govern your use of the DoXBiz website builder platform, digital services, and related applications.

By creating an account or purchasing a service, you agree to these Terms.

1. Use of the Platform

  • You must be at least 18 years old.

  • You are responsible for maintaining your account security.

  • You may not use DoXBiz for illegal, harmful, fraudulent, or abusive activities.

  • You are responsible for the content you upload, publish, or create using the platform.

2. Services Provided

DoXBiz.com offers:

  • Website Builder

  • App Builder

  • Themes & Templates

  • Digital Services

  • Hosting & Domain Add-ons

  • Online Store Tools

  • Business Management Tools

We may update or change features at any time.

3. Payments & Billing

  • All payments are collected in advance on a monthly or yearly basis.

  • Prices may change; users will be notified.

  • Services auto-renew unless cancelled.

  • You authorize us to charge your payment method for renewals.

4. Refund Policy

  • Digital services are non-refundable unless the service fails to work as promised AND support cannot resolve the issue.

  • No refunds for:

    • Incorrect purchases

    • Partially used subscription periods

    • Violations of these Terms

Refer to our Refund Policy for details.

5. User Content

You retain ownership of content you create.
You grant DoXBiz a license to host, display, and distribute your content for service operation only.

You may not upload:

  • Copyrighted or pirated content

  • Malware, phishing pages

  • Adult, violent, or illegal content

6. Intellectual Property

All templates, design elements, graphics, software, and features belong to DoXBiz.com and are licensed to you for personal/business use only.

You may not:

  • Copy, resell, or distribute our templates

  • Reverse engineer platform software

  • Claim our designs as yours

7. Account Suspension / Termination

We may suspend or terminate accounts for:

  • Fraud or misuse

  • Non-payment

  • Illegal activities

  • Violations of our policies

No refunds are provided for terminated accounts.

8. Limitation of Liability

DoXBiz.com is not liable for:

  • Loss of data

  • Loss of profits

  • Downtime or technical issues

  • Third-party service failures

9. Third-Party Integrations

We use third-party services such as:

  • Payment gateways

  • Hosting providers

  • Email services

  • Analytics services

We are not responsible for errors or downtime caused by third parties.

10. Governing Law

These Terms are governed by the laws of India.
Disputes shall be resolved in New Delhi jurisdiction.

11. Contact

For terms-related questions:
📧 care@doxbiz.com

2. Privacy Policy – DoXBiz.com

Last Updated: 27 November 2025

This Privacy Policy describes how we collect, use, store, and protect your information.

1. Information We Collect

A. Personal Information

  • Name

  • Email

  • Phone number

  • Billing details

B. Technical Information

  • IP address

  • Device info

  • Browser type

  • Cookies & analytics data

C. Content Data

  • Website content

  • Uploaded media

  • Business information

2. How We Use Your Information

  • To provide and improve the platform

  • Account verification

  • Billing & payment processing

  • Customer support

  • Marketing communications

  • Fraud prevention

  • Analytics and performance tracking

3. Cookies

We use cookies for:

  • Login sessions

  • Website personalization

  • Analytics (Google Analytics)

  • Marketing (Facebook Pixel, ads tracking)

You can disable cookies from your browser settings.

4. Sharing of Information

We may share data with:

  • Payment gateways

  • Email service providers

  • Analytics companies

  • Hosting partners

We never sell your data.

5. Data Protection

We use:

  • SSL encryption

  • Secure servers

  • Role-based access

6. User Rights

You may:

  • Request your data

  • Correct your data

  • Request account deletion

  • Opt-out of marketing emails

7. Data Retention

We retain data as long as your account is active.

Billing-related data may be stored longer for compliance.

8. Contact

📧 care@doxbiz.com

3. Refund & Cancellation Policy – DoXBiz.com

Refund Eligibility
Refunds are only provided if:

  • A purchased service fails to work AND

  • Our support team cannot resolve the issue

Non-Refundable Items

  • Subscription renewals

  • Purchased templates

  • Setup fees

  • Domain, hosting & add-ons

  • Custom development

  • Partially used plans

Cancellation

  • You can cancel anytime from your dashboard.

  • Service remains active until the end of the billing period.

Contact: care@doxbiz.com

4. Digital Delivery / Shipping Policy – DoXBiz.com

We do not ship physical goods.
All services are delivered digitally:

  • Access is granted immediately after payment

  • If manual verification is needed, it may take up to 24 hours

  • Templates and add-ons are instantly available in your dashboard

5. Cookie Policy – DoXBiz.com

We use cookies to:

  • Enable login sessions

  • Improve website performance

  • Analyze traffic

  • Personalize experience

You can disable cookies anytime, but the platform may not work properly.

6. Acceptable Use Policy (AUP)

You must NOT use DoXBiz for:

  • Spam, scams, phishing

  • Adult content

  • Drugs, weapons, or illegal products

  • Copyright violations

  • Hacking or malware

  • Fake or misleading claims

Violation leads to immediate termination without refund.

7. Payment Policy

  • Payments are accepted via UPI, cards, wallets, and bank transfer.

  • Auto-renewal is enabled by default.

  • Failed payments may result in suspension.

8. Disclaimer Policy

  • We do not guarantee business growth or sales.

  • Templates are not legal advice.

  • Minor downtime may occur during maintenance.

9. Support Policy

  • Support available via email and ticket.

  • Response time: 12–24 hours.

  • Premium users may receive priority support.

10. Data Deletion Policy

Users can request:

  • Account deletion

  • Personal data deletion

Data is deleted within 7–30 days, except financial records.